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Who's the Best in Customer Satisfaction in 2016?
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Audi, Mini score highest in service department satisfaction, J.D. Power says!
Ha! Who woulda thunk it?
Well, according to the fine reporting of Jack Walsworth in Automotive News:
Audi and Mini were the two winners in customer satisfaction at dealership service departments in a benchmark study that J.D. Power and Associatesreleased today.
Mini was the highest ranked mass-market brand in J.D. Power’s 2016 U.S. Customer Service Index Study while Audi...